Frequently asked questions

International regions enabled at checkout receive tracked delivery. Rates and customs duties are calculated for your address before payment. Orders typically dispatch within 1–2 business days.

Rates and estimated windows appear at checkout based on your address and service level. You will receive tracking when the shipping label is created.

Most protocols are designed for consistent daily use over 4–12 weeks. Barrier and hydration formulas often show earlier subjective changes; longevity and performance compounds typically require a full cycle before meaningful shifts. Follow the label serving and timing.

Many customers stack across series for complementary goals — for example barrier (CB) with metabolic baseline (LV) or performance (PP). Avoid duplicating the same active compound across products. If you use prescription medication, consult your clinician first.

Active series are manufactured under GMP-aligned conditions with third-party verification where applicable. Batch numbers are printed on each unit; certificates are referenced per product when available.

Where subscribe-and-save is available on a product page, select the subscription option before checkout. Manage delivery frequency and cancellation from your account according to Shopify and Recharge policies.

See our refund policy for eligibility and timelines. Contact support if a shipment arrives damaged or with the wrong protocol.

YlemosPure uses three protocol classes: PP (Performance), LV (Longevity), and CB (Clinical Beauty). Each series ID (e.g. PP-04) maps to a numbered formula with defined biological function and delivery form.

Delivery form follows compound chemistry and absorption profile — lipophilic actives in marine softgels, precision powders in capsules, and adherence-forward formats in clinical gummies. Format is part of the protocol design, not packaging preference.