Shipping PolicyFast, Reliable
Fast, Reliable
Delivery.
We ensure your health supplements arrive safely and securely, with multiple shipping options to meet your needs.
Free Shipping
Free standard shipping on orders over $50. No minimum for premium members.
Express Options
Next-day and 2-day delivery available for urgent orders. Same-day delivery in select cities.
Secure Delivery
Temperature-controlled packaging and tracking for all orders. Signature required for high-value items.
1. Shipping Methods & Rates
Choose the delivery option that works best for you
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders $50+, otherwise $5.99 | ✓ Included |
| Express Shipping | 2-3 business days | $12.99 | ✓ Included |
| Next Day Delivery | 1 business day | $24.99 | ✓ Real-time tracking |
| Same Day Delivery* | Within 4-6 hours | $34.99 | ✓ Live tracking |
*Same day delivery available in New York, Los Angeles, Chicago, and San Francisco. Order by 2 PM for same-day delivery.
2. Delivery Areas
We ship nationwide with special services in major metropolitan areas
Domestic Shipping (US)
- All 50 states including Alaska and Hawaii
- Washington D.C. and Puerto Rico
- Military APO/FPO addresses
- P.O. Boxes accepted for standard shipping
Special Delivery Zones
- Same-day delivery in 4 major cities
- Next-day delivery in 25+ metropolitan areas
- Temperature-controlled delivery nationwide
- White glove delivery for bulk orders
International Shipping: Currently available to Canada and Mexico. Contact customer service for other international destinations.
3. Order Processing
How we prepare and ship your orders
Processing Timeline
- Standard Orders: Processed within 1-2 business days
- Custom Formulations: 3-5 business days for preparation
- Bulk Orders (50+ items): 2-3 business days
- Subscription Orders: Processed automatically 2 days before scheduled delivery
Order Cutoff Times
Same Day Processing
Orders placed before 2 PM EST, Monday-Friday
Next Business Day
Orders placed after 2 PM EST or on weekends
4. Packaging & Handling
Ensuring your supplements arrive in perfect condition
Standard Packaging
- Eco-friendly recyclable materials
- Tamper-evident sealing
- Cushioned protection for fragile items
- Discrete packaging (no product details visible)
Special Handling
- Temperature-controlled for probiotics
- Light-protected packaging for sensitive vitamins
- Moisture-resistant sealing
- Fragile item protection with extra padding