Terms of Service

1.1 Acceptance of Terms

By accessing and using the Ylemos website (www.ylemospure.com) and related services, you agree to comply with these terms of service. If you do not agree to these terms, please do not use our services.

1.2 Modification of Terms

We reserve the right to modify these terms of service at any time. Modified terms will be published on the website and take effect from the date of publication. Continued use of our services indicates your acceptance of the modified terms.

1.3 Scope of Application

These terms apply to all users of Ylemos services, including but not limited to website browsing, product purchases, customer service, etc.

2.1 Account Registration

• You must provide true, accurate, and complete registration information
• You are responsible for maintaining the accuracy and timeliness of account information
• Each user may only register one account
• Users under 18 years old require guardian consent

2.2 Account Security

2.3 Account Responsibility

You are responsible for all activities conducted using your account, including but not limited to purchases and comment posting. If your account is used by others, you should notify us immediately.

3.1 Product Information

We strive to ensure that product information on our website is accurate, but we do not guarantee complete accuracy. Actual product effects may vary based on individual constitution.

3.2 Pricing Policy

• Prices displayed on the website are in USD including taxes
• Prices may change due to promotional activities
• Prices will not change after order confirmation
• If pricing errors are discovered, we reserve the right to cancel orders

3.3 Inventory Management

All product inventory information is updated in real-time, but delays may occur during peak periods. If an item you ordered is out of stock, we will notify you promptly and provide solutions.

4.1 Order Confirmation

After you submit an order, we will send an order confirmation email. The sending of the order confirmation email indicates that we have accepted your order.

4.2 Payment Methods

4.3 Invoice Service

We provide both electronic and paper invoice services. Electronic invoices will be automatically sent to your email after order completion, while paper invoices need to be specifically requested during checkout.

5.1 Shipping Coverage

We provide shipping services to the United States and Canada, with some remote areas requiring additional delivery time.

5.2 Shipping Costs

5.3 Shipping Responsibility

We work with reliable logistics partners to ensure products are delivered safely. If packages are lost or damaged during shipping, we will take appropriate responsibility.

6.1 Prohibited Behavior

6.2 Review Guidelines

We encourage users to share genuine product experiences, but review content should:

• Be based on actual usage experience
• Be objective and fair, without malicious attacks
• Not contain illegal or inappropriate content
• Respect others' privacy and rights

6.3 Violation Handling

For behaviors that violate user conduct guidelines, we reserve the right to take the following measures: warnings, feature restrictions, account suspension, permanent bans, etc.

7.1 Website Content

All content on this website, including but not limited to text, images, videos, audio, software, programs, etc., is protected by intellectual property law.

7.2 Trademark Rights

"Ylemos" and related logos are our registered trademarks, protected by law. Without authorization, no one may use our trademarks for commercial activities.

7.3 User Content

Content you publish on the website (such as reviews, images, etc.) remains yours, but you grant us the right to use this content on the website.